I was really looking forward to my New Years' breakfast. Boy and I had been invited by sister-dear (She-who-makes-an-entrance) to stay the night before, and rather than spend a fortune on a restaurant dinner on NYE, I loved the idea of having a casual breakfast to bring in the New Year. I'd scoured the menus of cafes in the area and was excited by what Indulgent Sage offered. They also have quite reasonable prices, which was a double win. My excitement grew when we heard reports of fabulous food from friends who dined there the evening before. Hurrah!
We arrived at 10:05am, and after being told that the only things they'd run out of were croissants and avocado, were shown our table. Looking around, the restaurant is made up of two main sections - the front looking out on the road, and the back (where we were) that had a feature wall with some great little pot plants and a fabulous decorative clock. I admired the clock.
|FOOD! Croque Monsieur deliciousness|
The croque monsieur was the high point of our experience. Crusty bread with a tasty jamon and cheese filling and a side of super crispy, fluffy fries made for perfect brunch munching. I could see why our friends had been raving the night before. Unfortunately boy and I weren't the ones that ordered the croque monsieur, and our meals (the parts that arrived) didn't match that standard, instead being pretty mediocre.
At no point did we receive an apology for the wait, appalling service or mistakes made, and it is for this reason, not all the rest, that I won't return.
Notes from this experience:
* Things go wrong in restaurants. It's up to service staff to diffuse situations like this with calmness, and perhaps some openness. Especially on a day like New Years day, when people are more relaxed than usual, an apology (at the very least!), and some communication regarding the situation would sooth grumpy customers.
* If you enter a cafe/restaurant, and have to clear your own table or collect your own menu, leave. While clock-watching, I saw this occur a number of times. Service is obviously unravelling if they can't cope with attending to new customers.
* Having a clock on the wall of an eatery is asking for trouble!
165 Blues Point Road
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